Beside every great defender is AI Tutor

From today, should they so choose, defenders will no longer be alone in skills labs.  Sat alongside them will be our Artificial Intelligence powered assistant, AI Tutor. 

Why? Two reasons. 

First, we know SOC Team members have limited time, so it’s frustrating to be burning time stuck in a lab. It can lead to them abandoning otherwise valuable upskilling.  

Second, we speak to a lot of SOC Leaders. Many of them told us that up and coming team members get a lot out of being able to ask experienced practitioners questions as they get hands-on with threats. Obviously though, this can’t scale. 

AI Tutor is built to help both of these problems. Team members will no longer remain stuck and, while we obviously can’t simulate the full experience of sitting next to a wizened old cyber master, we can at least help share knowledge in situ. 

A pop-out inside labs, AI Tutor answers questions, highlights sticking points and more. 

With access to the Internet, ‘Tutor’, as we call it internally, also acts as a live research tool, providing context to the specific activity in question. 

Moving to Splunk after years of Sentinel and want to compare features while in a lab? Learning about Powershell malware and curious about threat actor groups? Just plain made a typo in the Command Line? Tutor has your back.  

Removing barriers to use 

For busy defenders, UX was a big factor. 

Built on OpenAI, AI Tutor uses deep learning models to generate answers relevant to the lab and individual’s skills goals, as well as learning each user over time and tailoring responses accordingly. 

Prioritizing ease of use, AI Tutor also incorporates the cybersecurity practitioner’s favourite way of communicating - the screenshot. 

Using your favourite screen capture method or our built in tool - team members simply have to snap what they would like to understand and add it into Tutor with a question.  Given the majority of cybersecurity work is done in one UI or another, this is especially useful. For an example, see the video below. 

If your team members don’t speak English, it can also help them progress through their learning experience.

As the video below shows - people can now ask for translation and assistance from inside a lab in their home language, or any of the other 80 languages supported by ChatGPT.    

With multinational customers having ‘follow the sun’ SOC coverage across many timezones, for whom English might not be a first language, this could finally end the difficulty of having to translate twice - once from technical speak, and then into English.

While many in cybersecurity are in a headlong race to automate, we know it is ultimately people who make the difference in an attack. Hopefully, with AI Tutor, we have proven this by delivering a classic use case where AI works alongside humans in a supporting capacity to enhance their capabilities.  

For those wanting to use it - AI Tutor comes native in in our Team Readiness Platform - see here for more details.